Engineered Systems.
Zero Compromise.
Three purpose-built operational solutions — engineered for complete document privacy, rugged shop-floor telemetry, and intelligent enquiry capture that never lets revenue slip away.
Custom, On-Premises RAG & Private AI
RAG-based systems that read, index, and answer questions from your internal contracts, blueprints, and records — deployed entirely on infrastructure you control.
Private Knowledge RAG
Semantic retrieval across contracts, technical drawings, records, or case files. Query archives in natural language without sending a single sentence to outside AI providers.
Dedicated Local Compute
High-performance open-weights models executed on dedicated on-site hardware. Answers stem purely from your business data with zero external API fees.
Plain-English Dashboards
Transparent oversight into model responses, citations, source document references, and querying activity, built for business operators.
What Air-Gapped Actually Means
✓ Your hardware, your building: Servers operate on your premises or dedicated private network.
✓ No third-party API calls: AI models run locally on bare-metal accelerators. No cloud prompts.
✓ Local, encrypted storage: Full cryptographic isolation with keys held exclusively by you.
✓ Zero telemetry phone-home: Our systems run silently without external usage reporting.
Why Total Isolation Matters
For firms handling confidential financial, legal, or health records, this is the difference between hoping a vendor keeps data safe, and knowing it never left your building.
Custom Hardware Analytics for Factories
Engineered edge hardware and non-invasive machine taps that capture real-time machine telemetry and OEE directly from your production floor — 100% offline.
Physical Machine Interfacing
Optical cycle counters, CT current clamps, temperature probes, and isolated PLC taps without modifying existing machine warranties or plant code.
Ruggedized Edge Hardware
Sealed fanless enclosures built to withstand airborne dust, thermal swings, and electromagnetic interference on high-output manufacturing lines.
Live OEE & Stoppage Telemetry
Millisecond-precision cycle timing and micro-stoppage logging displayed directly on floor touchscreens without requiring internet connectivity.
Autonomous Plant Operation
If external fiber or cellular lines fail, your factory floor screens don't freeze and shift telemetry never loses a single millisecond.
Your Next Customer Messaged You at 19:47. Did You See It?
Most small businesses lose leads the same way: an enquiry arrives after hours, on a channel nobody is watching, and by morning that person has already phoned someone else. BND-Intake answers every enquiry the moment it arrives, captures the details, and puts it in one place you actually check.
After 17:00, your business goes quiet. Your customers don't.
Enquiries arrive on WhatsApp at 20:00. Someone fills in the contact form on Sunday. A number rings out while you're under a car or in a consultation. None of those people wait — they message the next name on the search results.
And when leads do come in, where do they go? A WhatsApp thread. Someone's inbox. A note on the counter. A form submission that emails one person who was on leave that week.
You can't follow up on what you can't find.
Three Steps. No New Habits to Learn.
That's the whole product. It does one job properly.
Every enquiry gets answered — immediately
Someone messages your business on WhatsApp after hours, BND-Intake replies within seconds. It asks the questions you'd ask, captures the details, and tells them when you'll be back to them.
Everything lands in one inbox
WhatsApp messages, website form submissions, walk-in enquiries you add yourself. One list, one place, nothing scattered across three apps and a notepad.
You work the list
Mark each lead new, contacted, quoted, or closed. Add notes. Assign it to whoever handles it. Export the lot whenever you want.
Built to Capture & Retain Every Lead
Turn messaging noise into actionable revenue.
Answers after hours, every hour
Automatic WhatsApp replies that capture the enquiry properly instead of leaving someone on read until Monday.
Your website forms, connected
Your contact form feeds straight into the same inbox. No separate email account to remember to check.
One list, four statuses
New, contacted, quoted, closed. Enough structure to run your follow-ups. Not so much that nobody updates it.
Notes and assignment
Who's handling it, what was said, what happens next. Visible to the people who need it.
Full enquiry history
Every enquiry you've received, searchable, going back as far as you've been with us.
Export whenever
Your data, in a standard format, on request. No hostage-taking.
Most software sends your customer information overseas. We don't.
When someone enquires about your business, they're handing over their name, their number, and often what they need and what they can spend. That's their information, held in your care.
- ✓ Infrastructure you control: Leads sit in your account, on your hosting, in South Africa.
- ✓ POPIA compliance: Proper operator agreement, documented retention, backups, and breach notification.
- ✓ On-premise available: Runs on your hardware behind your network. Nothing leaves the building.
Law firms, medical practices, or anyone handling confidential enquiries — ask us about on-premise.
Backup & Recovery Add-On
Hosting fails. Servers get wiped. Our backup add-on takes an encrypted copy of your lead data every night and stores it on South African infrastructure.
Encrypted with a key only you hold: We store the file. We cannot read it. Quarterly restore drills keep "we have backups" real. (Included on on-premise).
Engineered for High-Consequence Enquiries
How BND-Intake prevents missed revenue across demanding industries.
Every missed call is a job down the road
You're under a bonnet, the phone rings out, and that customer books elsewhere. Quote requests sit unanswered on WhatsApp from Friday afternoon.
Client enquiries are confidential from message one
Someone messaging after hours describes a sensitive matter before signing anything. That info cannot sit on foreign cloud servers.
Patients enquire when rooms are closed
Evenings, weekends, and holidays are when patients search. If nobody answers, they find another practice.
BND-Intake Pricing
Simple monthly tiers. No locked contracts. Your data is yours.
Standard
- ✓ WhatsApp after-hours capture
- ✓ Website form integration
- ✓ Lead inbox, statuses & notes
- ✓ Full history & instant export
- ✓ Hosted on your own infrastructure
On-Premise
- ✓ Everything in Standard
- ✓ Deployed entirely on your hardware
- ✓ Nightly encrypted backups included
- ✓ Operator agreement & POPIA pack
- ✓ Direct support line
Backup & Recovery
- ✓ Nightly encrypted off-site backups
- ✓ Client-held encryption key
- ✓ South African storage infrastructure
- ✓ Quarterly tested restore drills
- ✓ Zero-friction disaster recovery
Common Questions
Do I need to change how I work?
+No. Your customers carry on messaging the same WhatsApp number. You get a single screen showing what came in.
Is this a CRM?
+No, and deliberately so. A CRM asks you to manage pipelines, deals, and forecasts. Most small businesses don't need that and never fill it in. BND-Intake does one thing: makes sure no enquiry gets lost.
What if I already use a CRM?
+Export your leads and import them. BND-Intake sits in front of your CRM as the capture layer, or replaces it if the CRM isn't being used.
Who can see my leads?
+You and whoever you give access to. Your data sits on your infrastructure. With the backup add-on, we hold an encrypted copy we cannot open.
What happens if I cancel?
+You export everything and we remove our copy. Your records are yours.
How long does setup take?
+Most deployments are live within a week. If we built your website, the form integration is usually same-day.
Do you build websites too?
+Yes. If you need a site, we can build it with BND-Intake wired in from day one.
"One job you never heard about because it sat unread in a WhatsApp thread costs more than a year of this running."
That's the comparison that matters — not how many messages it handles a day.
Ready to Upgrade?
Tell us what you're working on and we'll help you figure out what setup makes sense.
TALK TO US → Explore Bespoke Hardware →